Your Dream Voyage Awaits

Agreement to Terms

By accessing and using the services of Eternal Voyage, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Description of Services

Eternal Voyage provides cruise planning, booking assistance, and travel consultation services. We act as intermediaries between clients and cruise lines, hotels, and other travel service providers.

Booking and Payment Terms

All bookings require a deposit at the time of confirmation. Final payment is due according to the cruise line's payment schedule. Cancellation policies vary by cruise line and will be clearly communicated at booking.

Client Responsibilities

Clients are responsible for ensuring valid travel documents, adhering to health requirements, and arriving at departure points on time. Travel insurance is strongly recommended.

Limitation of Liability

Eternal Voyage's liability is limited to the amount paid for our services. We are not responsible for actions of third-party providers, weather delays, or other circumstances beyond our control.

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with Florida state law.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of revised terms.

Information We Collect

We collect personal information necessary to provide cruise planning services, including names, contact information, travel preferences, and payment details.

How We Use Information

Your information is used to plan and book travel services, communicate about your bookings, provide customer support, and send relevant travel offers with your consent.

Information Sharing

We share necessary information with cruise lines, hotels, and other service providers to complete your bookings. We do not sell personal information to third parties.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data and secure transmission protocols.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

International Transfers

Your information may be transferred internationally to complete bookings. We ensure adequate protection through appropriate safeguards.

Contact for Privacy Matters

For privacy-related questions or requests, contact us at [email protected] or +1 (305) 672-8394.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Functional Cookies: Remember your preferences and settings to enhance your experience.

Marketing Cookies: Used to display relevant advertisements and measure campaign effectiveness.

Third-Party Cookies

We may use third-party services like Google Analytics that set their own cookies. These services have their own privacy policies.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

Updates to Cookie Policy

We may update this policy periodically. Changes will be posted on this page with the effective date.

Digital Millennium Copyright Act Compliance

Eternal Voyage respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide written notice including:

• Your physical or electronic signature
• Identification of the copyrighted work
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is unauthorized
• Statement that the information is accurate

Counter-Notification

If you believe content was wrongly removed, you may submit a counter-notification with required legal elements.

Designated Agent

Send DMCA notices to:
DMCA Agent
Eternal Voyage
1247 Ocean Drive
Miami Beach, FL 33139
Email: [email protected]

Repeat Infringers

We will terminate accounts of repeat copyright infringers in appropriate circumstances.

Safe Harbor

We comply with DMCA safe harbor provisions and will respond promptly to valid takedown notices.

General Data Protection Regulation Compliance

Eternal Voyage is committed to protecting the privacy rights of EU residents under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for booking services
• Legitimate interests for business operations
• Legal obligations for record keeping

Your Rights Under GDPR

Right of Access: Request copies of your personal data

Right of Rectification: Request correction of inaccurate data

Right of Erasure: Request deletion of your data

Right of Portability: Request transfer of your data

Right to Object: Object to processing for marketing purposes

Right of Restriction: Request limitation of processing

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

International Transfers

When we transfer data outside the EU, we ensure adequate protection through appropriate safeguards.

Supervisory Authority

You have the right to lodge complaints with your local data protection supervisory authority.

Data Breach Notification

We will notify authorities and affected individuals of data breaches within required timeframes.